Frequently asked questions

Where can I find care instructions?

The napkins should ideally be hand washed with similar colours, but will also be fine if washed on a gentle wash cycle. Dry flat, do not tumble dry and do not wring dry.

Ideally, the napkins will be ironed flat after each wash to protect the structure of the ruffle. 

The napkins are all made with high quality fabrics and should last a really long time if well looked after!

 

How long will my order take to arrive?

We ship orders out within 1-2 days, you can find estimated shipping times on the shipping and returns page. If you need your order in a hurry please let us know as soon as possible and we will do what we can to prioritise your order.

 

Can I mix and match napkin colours and styles?

Please send an email to ask.chorus@gmail.com detailing your request and we will see what we can do!

 

The style I liked is no longer available.

We encourage our customers to mix and match our linens - many of the fabrics are 'stock' and the napkins are made with surplus fabric which would otherwise go to waste. There is no guarantee we'll ever be able to re-source a fabric that we have already used, so if you like it - buy it! 

 

What if I need to return a purchase?

Please find more information about returns on the shipping and returns page.

 

Do you hire out any of your products?

If you send an email to ask.chorus@gmail.com detailing your request and we will do all we can to accommodate.

 

Do you offer wholesale? 

Absolutely! If you send an email to ask.chorus@gmail.com including details of your store, we would be really pleased to hear from you.